The SHARP Foundation came to us for help to redesign an accessible website—clarifying pathways to learn, give, and get involved.

The Problem The previous site made it hard to find key actions like donating, volunteering, and learning about programs. Navigation was inconsistent, content was outdated and inaccurate, and small but important tasks like applying to volunteer took too many steps. The Research We mapped user journeys for supporters, program participants, partners, and staff. We reviewed analytics and common questions, audited content for plain language, and identified accessibility gaps against WCAG standards. Card‑sorting and quick tree tests informed a simpler information architecture. The Solution We rebuilt navigation around SHARP’s brand pillars and the top tasks visitors come to do. We integrated FundraiseUp for a seamless giving flow, added a gift catalog to connect donations with impact, and streamlined volunteer applications. Page templates emphasize clear headings, scannable sections, and readable typography. Accessibility improvements include keyboard‑friendly menus, colour‑contrast–safe palettes, alt text guidance, and form hints. The Impact Visitors can quickly learn, give, or apply to volunteer. Educational content is easier to explore, and supporter pathways are clearer across devices. The site is more cohesive, faster to update, and aligned with SHARP’s mission—supporting awareness, fundraising, and community engagement.

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